Our business model is built on subscriptions, not selling your data. writewithclio.com is a brand of GalateaLabs.
Account information (email, username, password), payment information (tokenized via Stripe — we never see your full card number), writing preferences, communication preferences, and support communications.
Your manuscripts, characters, locations, timelines, world-building data, and all content you create within Clio are stored and processed solely to enable the platform's features — analysis, consistency checking, knowledge graph, and AI-powered tools. We do NOT sell, share, or use this data for any purpose other than providing the Service to you.
Clio uses a Bring Your Own Keys model. Your AI API keys (Claude, Gemini, etc.) are stored encrypted and used exclusively to make API calls on your behalf. We never share your keys or use them for our own purposes.
Device information, usage analytics, log data, and essential cookies for operating the Service.
These are not just policies — they are fundamental commitments.
Payment processors (Stripe), cloud infrastructure (Supabase), analytics, and customer support tools. All bound by strict confidentiality agreements.
When you use AI features, portions of your manuscript may be sent to the AI provider (Anthropic, Google) using your own API keys. These providers have their own privacy policies regarding data processing. Clio sends only the minimum data necessary for each request.
Only when required by valid legal process. We will notify you unless prohibited and challenge overbroad requests.
If GalateaLabs is acquired, your data may transfer. You'll be notified. Any successor will be bound by this policy.
Access your account information through settings. Request a full data export via privacy@galatealabs.ai.
Update your account information anytime through settings.
Delete your account anytime. This removes all personal information, manuscripts, and story data.
We don't respond to DNT signals. We don't track you across third-party sites for advertising.
GalateaLabs is based in the United States. Data is transferred, stored, and processed in the US.
Your rights include access, rectification, erasure, restriction, portability, objection, and withdrawal of consent. Contact privacy@galatealabs.ai or your local data protection authority.
Your rights include knowing what we collect, deletion, opting out of data sale (we don't sell), and non-discrimination. Contact privacy@galatealabs.ai.
Clio is designed for users 13 years and older. We do not knowingly collect information from anyone under 13. If we learn we have, we delete it immediately. If you believe we have information from someone under 13, contact privacy@galatealabs.ai.
We may update this Privacy Policy. Material changes will be notified through the Service or by email. Review the policy whenever you use the Service. The "Last Updated" date indicates when it was last revised. Continued use after changes constitutes acceptance of the revised policy.
GalateaLabs
1230 Oakley Seaver Drive, Ste 101
Clermont, FL 34711
Privacy: privacy@galatealabs.ai
Support: info@writewithclio.com
Legal: legal@galatealabs.ai
writewithclio.com is a brand of GalateaLabs. Your writing stays within Clio. That's our promise.